Jarvis vs. Jarvis

New chief of marketing in Dell is Mark Jarvis. It's quite funny, because ''Jarvis'' isn't the surname computer giant's executives love. Jeff Jarvis and his blog BuzzMachine awake at night the PR and marketing departments at Dell since 2005, when one of the most famous bloggers worldwide forged the phrase ''Dell hell''. Media adopted it quickly and the image of Dell took huge blow. Now Mark will have to face Jeff's bullets.

Kalosze

Nie sądziłem, że moje dziecko w tak wczesnym wieku zacznie serwować mi psychodeliczne kawałki. Ale to się właśnie niedawno wydarzyło, gdy śpiewaliśmy różne piosenki przed snem.
- Lady Godiva's ro-o-o-om, the only place she ever pla-a-ayed in tune.. - darłem się, nie szczędząc sąsiada.
Gdy do akcji wkroczyła córka, usłyszałem: - Ja mam zółte kalosze, kalosze w zielony groszek. Już tych kaloszy nie noszę, bo mi szkodzą na wzrok!

Śniadanie słomianego wdowca

- Tata był dziś rano strasznie wkurzony - oznajmiła moja córka w restauracji, pałaszując smażoną pangę.
- Tak? A co takiego się stało? - żywo zainteresował się mój stary przyjaciel.
- Tata gotował śniadanie i jakoś mu nie szło - wyjaśniła córka.
- A co takiego tata robił na śniadanie? - nie odpuszczał przyjaciel.
Dziecko zmarszczyło czoło i rzuciło po chwili: - Nie wiem... Coś z jajek...

How I dealt with Nokia - part II

It's hard to admit, but I ended up cursing and having the issue unresolved. This is a lesson of how multinational companies regionalize their products and maximize profits. Wanna have Russian language in your phone? No problem, pay about 50 euros or buy this phone in Russia. As simple as that. No matter what you need and what you need this stuff for. Lesson is done.

How I dealt with Nokia

Two weeks ago I became a happy owner of Nokia E61 smartphone. Gadget is pretty cool and, in my case, it replaced two others - straight mobile and my good old Palm, which I have been using since 2000. But some days after I felt lack of Russian language in my E61 and decided to install it. I'm not kind of mobile geek so I made some calls to Nokia call-center in Poland.

Results were poor. A lady with charming voice told me that I have to call technical support to get things managed and offered me their number. I dialled it immediately, but the voice of the guy at technical support wasn't charming so much. ''Pardon? You want to install Russian? It's not a repair, it's a change in your phone settings. Sorry, but we don't support things like this. Of course, we can do it, but we're pretty busy in January and it will take about two weeks'', he confessed.

My GSM operator also wasn't charming. ''We don't produce these phones. Call Nokia's service'', I was told.

Then I got back to a lady with charming voice at Nokia call-center. She was dazed and confused. ''Eeer, I can't help you by myself, sorry... It's really strange, I mean the way guys at technical support behave... Eeer, I can give you some more phone numbers to them, maybe you may try another one?'', she mumbled.

I will try tomorrow, but does it make sense? Is it anywhere like this?